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Overview

Connecting Dropbox lets The Drive AI work with your files where they already are:
  • The agent can find, read and organize files in Dropbox. Every change is shown on a card in the chat, and you can undo it there. See Connected drives for what can be undone in Dropbox.
  • Workflows can start when a file is added to Dropbox, and can save files there. See Workflows.
  • Import and export copy files between Dropbox and The Drive AI when you want a copy on the other side.
Connected drives and accounts come with Max, Team, Business and Enterprise. See Plans & Pricing.

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Who can do what

Each connected Dropbox is seen by the agent only for the person who connected it. Dropbox has no shared drives to add for the whole workspace.

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Connect Dropbox

1

Open Integrations

Open Settings and choose Integrations. Under Cloud storage, click Dropbox.
2

Sign in

Click Connect Dropbox and sign in with your Dropbox account in the window that opens. If nothing opens, allow pop-ups for The Drive AI and try again.
3

Let the agent catalog it

When you’re done, you see Dropbox connected and the account appears under Connected accounts. While the agent builds its catalog of your Dropbox, the account shows Agent: cataloguing. When it’s done, it shows Agent: ready.
To connect another Dropbox account, click Add account at the bottom of the list. Each account is listed separately, with who connected it, when, and how many workflows use it. Accounts you can’t act on show View only. If your plan doesn’t include connected drives, clicking Dropbox opens a message saying which plans include them, instead of the sign-in window.

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What you allow

Dropbox asks you to let The Drive AI:
  • See your basic account information
  • See and change the files and folders in your Dropbox, and their details
The Drive AI uses the account with your own Dropbox permissions. The agent only changes files when you ask, and shows each change on a card you can undo.

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Import files into The Drive AI

Importing makes a copy in The Drive AI. You don’t need to import a file for the agent to work on it: the agent can read and organize files in your Dropbox where they are.
1

Open the folder

In the file browser, open the folder you want the files in.
2

Start the import

Click New and choose Import from Cloud. You can also right-click an empty part of the folder and choose Import from Cloud.
3

Pick the account

Under Connected accounts, click your Dropbox account. Only accounts you connected yourself are listed.
4

Choose files and folders

Browse to what you want and tick it. You can select up to 100 items per import. A selected folder counts as one item and is imported with everything in it.
5

Import

Leave Skip duplicates on, then click Import (the button shows how many items, for example Import 3 items).
What to expect:
  • Progress shows under Transfers in the left sidebar while the import runs.
  • Skip duplicates is on by default. With it on, a file whose content is already somewhere in the workspace is skipped, and a folder with the same name already in the same place is reused.
  • Folders are imported up to 10 levels deep.
  • Imported files are copies. Your originals in Dropbox stay where they are, and later changes on either side aren’t copied across.

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Export files to Dropbox

1

Choose what to export

Click ⋮ on a file or folder and choose Export to Cloud. To export several at once, select them and click Export in the selection bar.
2

Pick the account and folder

Choose your Dropbox account and open the destination folder.
3

Export

Click Export here. Progress shows under Transfers.
Only the person who connected an account can export to it. Viewers can’t export.

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Disconnect

In Settings > Integrations, open Dropbox and click Disconnect next to the account. The confirmation lists the workflows that will pause, or says No workflows depend on this account. When you disconnect:
  • Workflows that use the account are paused. If the same Dropbox account is connected again later, workflows paused only because of the disconnect start again on their own.
  • The agent stops seeing the Dropbox. In Settings > Agent, it shows as Paused.
  • Files you already imported stay in The Drive AI.
  • The Drive AI stops using the account, but the access you allowed is still recorded with Dropbox. To remove it there too, remove The Drive AI’s access in your Dropbox account settings.

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Troubleshooting

  • If you see Popup blocked, allow pop-ups for The Drive AI, then try again.
  • Make sure you sign in with the right Dropbox account.
  • If a message about plans appears instead of the sign-in window, your plan doesn’t include connected drives.
Only the person who connected an account can browse it. If a teammate’s account shows View only, connect your own Dropbox account with Add account.
  • Wait until the account shows Agent: ready in Settings > Integrations.
  • If it shows Agent: needs attention, open Settings > Agent to see why, and click Re-scan.
  • See Troubleshooting.
Dropbox pages don’t show which account you’re signed in to unless the account menu is open. Click Check in the extension, then open your Dropbox account menu. See Browser extension.

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What’s next?

Connected drives

What the agent can and can’t do in Dropbox.

Browser extension

Use the agent next to Dropbox in Chrome.