What you need
- A plan with connected drives: Max, Team, Business or Enterprise. See Plans & Pricing.
- Both sides connected, in Settings > Integrations (or shared from the desktop app or NAS helper), and the source showing Ready in Settings > Agent.
- Permission to change files on both sides. The agent acts with your own account on each drive.
How it works
1
Ask the agent
For example: “Move the Contracts folder from Dropbox into the Legal library in SharePoint, keeping its subfolders.”
2
Check the card
The card lists every folder it will create and every file it will move. A move between storages always asks first, whatever its size.
3
Approve
Click Apply N changes. Progress shows on the card. Each file is copied, the copy is checked, and only then is the original moved to its drive’s trash. If a copy can’t be checked, the original stays where it was and the card says so.
4
Undo if you need to
Undo on the card removes the copies and restores the originals.
How much one move can carry
- One change carries a folder of up to 2,000 files and 20 GB. For a bigger folder, the agent does it in parts, a subfolder at a time.
- Google Docs, Sheets and Slides arrive as files. A Google Doc moved out of Google Drive arrives as the file it’s exported to, for example
Q3 plan.docx.
What it can’t do
- It isn’t a tenant migration tool. Moving a whole company’s storage, with every user’s sharing settings and version history, is still a job for a dedicated migration service. Sharing settings and earlier versions aren’t carried over.
- It can’t move out of a source that’s still cataloguing, or out of a storage whose files can’t go to a trash.
- It can’t change files your account can only view.
Related
Connected drives
The rules for moves between storages.
Clean up thousands of files
Reorganize while you move.
Organize folders on a Mac, PC or NAS
Bring device folders into the same workspace.
Preview, approve and undo
How every change is shown and reversed.
Move files from Dropbox to Google Drive
A worked example of a move between clouds.