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General

The Drive AI is a workspace for your files with an AI agent built in. You can store files in The Drive AI or connect Google Drive, OneDrive, SharePoint or Dropbox. Then ask the agent, in plain language, to find, read, organize or create files. See Introduction.
Google Drive and Dropbox store files. The Drive AI reads them. You can ask questions about what’s inside your files and reorganize folders by describing what you want. You can also set up workflows that file new documents as they arrive. It can also work inside your Google Drive, OneDrive, SharePoint or Dropbox, so you don’t have to move your files. See Connected drives.
You can upload any file. The Drive AI reads PDFs, Word documents, spreadsheets, presentations and text files on every plan. Reading images, audio and video (with transcription) needs a plan that includes every file type — see Plans and pricing — with an active subscription.
Files are encrypted at rest and in transit, uploads are scanned for malware, and your data is never used to train AI models. See Security & Privacy.
Yes, for iOS and Android. You can use it to scan documents, browse files and use the agent.

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The agent

It can find, read, move, rename, copy and trash files, create folders, and create documents, spreadsheets and presentations. It can work across hundreds of files at once. With your approval it can also share files, invite members, create file requests, prepare signature requests and draft workflows. See The agent.
There is only one assistant now: the agent. It answers questions and it makes changes, so there’s nothing to switch.
Yes, in almost every case. Every change appears as a card in the chat. Click Undo on the card, or ask the agent to undo it. Files moved to the trash in The Drive AI can also be restored from Trash. On a work or school OneDrive or SharePoint, a file moved to the recycle bin may have to be restored there; the card tells you. See Undo on each drive.
Small changes apply straight away. Bigger changes, anything that moves files to the trash, and changes outside the folder you’re in ask for your OK first. Owners and admins can change these thresholds in Settings > Agent under Limits and approvals.
A task is a request the assistant acts on, like “total my Acme invoices” or “rename these by date”. Answering its questions or saying hello doesn’t count. Every plan includes a monthly number: 20 on Free, 500 on Premium, 2,000 on Max, 2,000 per seat on Team and 4,000 per seat on Business, shared across the workspace. Free reads up to 50 files per task. They come back each month, and you can upgrade for more at any time. Check your usage in Settings > Usage.
Yes, on plans that include connected drives: Max, Team, Business and Enterprise. Connect it in Settings > Integrations. The same goes for OneDrive, SharePoint and Dropbox. See Connected drives.
Not in a single change: the agent can’t move or copy files between two different storages. A workflow with a Save a Copy step can copy files across, as they arrive or on a schedule over an existing folder. For a one-off copy, use New > Import from Cloud, or Export to Cloud on a file.
No. It works on your files in The Drive AI and in connected drives. To file email attachments, use a workflow.

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Organizing files

Only if a workflow does it. Automatic filing on upload was replaced by workflows: an owner or admin sets up a workflow with a File Uploaded trigger, and it files each new upload the way you describe.
Ask the agent, for example “Organize this folder by client and year.” It shows you the changes before or as it makes them. You can also right-click the file browser and choose Organize this folder (⌘K).
⌘K (or Ctrl+K) runs Organize this folder on the folder you’re looking at. To open the agent, press ⌘J (or Ctrl+J).

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Integrations

Only when a workflow saves them. Connecting an account lets workflows see what arrives. The workflow decides what’s saved and where.
Usually. Cloud storage has Add account, and Slack has Add workspace. Gmail and Outlook have Add account in team workspaces; a personal workspace connects one of each. A workspace can have one Microsoft Teams connection.

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Workspaces and plans

A workspace is where your files live. You get a personal workspace when you sign up, and only you use it. Team workspaces are for working with other people. See Members and roles.
Click your workspace name at the top of the left sidebar, click Create team workspace, and follow the steps.
There’s a free plan, paid personal plans, and team plans billed per seat. See Plans & Pricing.
The workspace owner. Only the owner sees Settings > Billing. Members don’t see prices.
No. Your personal workspace is tied to your account. The owner of a team workspace can delete it from Settings > Danger Zone.

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Account

With Google, Microsoft or Apple, or with an email and password. Your account is created the first time you sign in.
Open Settings > Profile, click Delete next to Delete account, then Yes, delete my account. This deletes your account and its data and removes you from every workspace. If you own a team workspace, transfer ownership or delete that workspace first.

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